Refund policy

At SEVEN, we take pride in delivering high-quality apparel. Every order is carefully handled to make sure you get exactly what you expect.

Returns & Exchanges

We accept returns and exchanges within 14 days of delivery.

To be eligible:

• Items must be unworn, unwashed, and in original condition
• Must include original packaging (if applicable)
• Proof of purchase is required

Non-Returnable Items

• Sale or discounted items
• Gift cards
• Any worn, washed, or damaged items not caused by us

Refunds

Once your return is received and inspected:

• You’ll be notified of approval or rejection
• If approved, your refund will be issued to your original payment method within 5–10 business days

Exchanges

If you need a different size or item, contact us and we’ll set up an exchange (based on availability).

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 7 days of delivery with photos and we’ll make it right.

Shipping Costs

• Customers are responsible for return shipping costs
• Original shipping fees are non-refundable